Still have doubts and queries? Don’t worry! We have answers to your all general questions
I want to subscribe to BeatRoute app. How do I go about subscribing myself?
Just write to us. You have the option of running a pilot for as few users as 5. You can also directly subscribe for your entire user base. Just send a sales enquiry to us.
Which type of business this platform is specifically meant for?
Strength of BeatRoute lies in its highly industry vertical aware design as well as configurable templates that allow it to be used across multitude of scenario wherever a field force exists.
How much time is needed for deployment?
One can start a pilot in a restricted area within a week. However rollout to a larger area is best recommended to be done in steps with each 100 users taking about 2-3 weeks’ time.
How can I save my money? How is BeatRoute cost-effective?
BeatRoute is a cost-effective solution for your business and it has a subscription based opex model. For more information, you can reach us at +91-124-4958440 or write your query to firstname.lastname@example.org and our product expert will contact you and help you find associated costs.
I want to yield high returns and make more money. What is the expected ROI that I can get?
- Sales force effectiveness results in Payback for subscription fee in first month of rollout and payback for smartphone expenses in 5 months.
- For growing companies, expedited increase in new retailers results in 20% higher sales in every territory.
- Implementation of classification of customers and scheduled touchpoints results in 10% increase in sales
- Controlled visual merchandizing might result in 10% fewer chances of lost sales.
- Timely discovery of stock outages at secondary or tertiary level results in up to 20% fewer chances of lost sales.
- Connected field force means 100% faster scalability of field force in newer markets.
What is the minimum set of user license I can start with?
Is there any specific requirement for BeatRoute application, if I move between different geographical locations and any cost associated with it?
No, there is no specific requirement or cost associated, except for the roaming charges required for the internet connection.
Will this application work on as low a bandwidth as 2G connection?
Yes, it works smoothly on 2G.
Is there a GPS relevant reporting available? If so, can I track my sales force?
Even though we do have GPS relevant reporting, we do not support the policy of policing or tracking of sales force movement. GPS is captured only when a transaction is carried out in the field.
Do I need an infrastructure?
No, you do not need an infrastructure. The app runs on your mobile and hence, you can effortlessly monitor your business on your device. There are two kinds of hosting viz :
- On-premise hosting
- Cloud based hosting
Do I need any additional hardware?
No server hardware is required. BeatRoute is available in a secure cloud option with a subscription-based fee. In-field users will require a smartphone device with data connection.
Do I have an on premise option of deploying BeatRoute?
Yes. The option is available to all customers with more than 50 users.
Help! I would like to host the app on my server. Is it possible and how?
It is possible to have an on-premise hosting of BeatRoute. Our consultants will have to deploy it and help you with regular upkeep. We can install it remotely as well.
In case of an event where I may have to call you after the stipulated working hours, would it be possible that I get you over the phone?
Customized 24X7 support option is available only to enterprise customers with more than 3000 subscribers. Default support is available during business hours on Monday to Friday.
If my data evaporates somehow, is there any backup for all the data?
Yes. Data is backed up on daily basis. In case, client has accidently deleted some data, selective of holistic backup restore can be performed on request by our deployment team.
What happens to my data on the device which gets stolen or if a personnel goes rogue?
The data on the device can be erased using a centralized MDM service that is bundled along with BeatRoute.
What if I want to quit using BeatRoute app? Will it still store all my information?
Customers can download all relevant data by themselves. BeatRoute is available in display and data download mode for 10 days after expiry of the subscription.
What if while working online my network drops?
Most of the transactional functionalities in BeatRoute are designed for offline mode, which means users can continue to work when network drops or when there is no network signal at all.
We have our own ERP system. Can BeatRoute be integrated with our ERP system?
Yes. BeatRoute already comes with ready-to-go content for SAP integration. It also offers APIs for integration with other ERPs. BeatRoute is designed on service oriented architecture based on SOAP standards, which allows for graceful and secure integration with any other system.