How a Leading Auto & Lube Oil Brand Improved Sales Productivity with BeatRoute
This Auto and Lube Oil brand improved retailer engagement and sales team efficiency using BeatRoute’s Sales App, Retailer WhatsApp App, and DMS integration—driving smarter order collection and visit adherence
De un vistazo
Industria | Auto, Tires & Lube Oil |
Región | India |
Objetivo principal | Improve field sales productivity and retailer engagement |
Principales retos | Low productivity, poor segmentation, weak order collection strategy |
Solución implantada | BeatRoute Sales Team App, WhatsApp Retailer App, Gamification, DMS Integration |
Principales resultados | Improved visit adherence, smarter order collection, stronger rep performance |
El desafío
As one of the world’s largest two-wheeler manufacturers, the company needed to enhance field sales execution and optimize its service to retailers across an expansive and diverse network.
Key Issues:
- Low productivity among the sales team, impacting outlet coverage and daily execution
- Limited ability to service retailers efficiently, especially in high-potential zones
- Lack of retailer profile segmentation and beat planning, resulting in poor visit adherence
- No recommendation-based order collection, leading to low order relevance
- Fragmented retailer communication, with no self-service channel for engagement
La solución
The company adopted BeatRoute to streamline sales processes, improve engagement, and build a digitally empowered retail network.
Lo que ha cambiado:
- Deployed BeatRoute’s Sales Team App for digitized execution and performance monitoring
- Integrated BeatRoute with the company’s DMS via Snowflake, enabling real-time data sync
- Rolled out the WhatsApp-based Retailer App, providing retailers with a self-ordering tool
- Introduced gamified KPIs and execution logic, creating a performance-driven field culture
Resultados
The company witnessed significant improvements in execution quality and retail collaboration within months of deployment which includes:
- Improved visit discipline and field productivity, driven by structured workflows
- Higher order accuracy and frequency, through input-based order recommendations
- Faster retailer engagement, enabled by a familiar and intuitive WhatsApp channel
- Stronger data-backed execution planning, supported by connected systems and real-time visibility
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