Cómo Daenyx Appliances reforzó la ejecución en el comercio minorista con BeatRoute
De un vistazo
| Empresa | Daenyx Appliances |
| Spokesperson | Pankaj Rajput |
| Industria | Consumer Durables – Appliances |
| Región | India |
| Objetivo principal | Improve responsiveness, visibility, and control across retail and distribution operations |
| Principales retos | Lack of real-time support, fragmented distribution oversight, reactive issue handling |
| Solución implantada | BeatRoute SFA Platform with feedback-led optimization and proactive support |
| Principales resultados | Faster response time, improved team collaboration, enhanced visibility across retail and distribution channels |
El desafío
As Daenyx Appliances expanded its footprint, ensuring visibility and timely support across its retail and distribution network became increasingly critical. The team needed a solution that not only streamlined execution but also responded quickly to ground-level realities.
Key Issues:
- Limited real-time visibility into retail and distribution performance
- Delayed support and reactive issue resolution
- Need for a tool that evolves based on user feedback and regional demands
La solución
After attending BeatRoute Elevate, Daenyx Appliances adopted BeatRoute to bring agility and structure to its field execution. The combination of a feature-rich platform and a responsive support team set the stage for rapid transformation.
What Changed:
- Field activities became more transparent and trackable across the retail and distribution landscape
- Support turnaround time improved drastically—with most queries resolved within two hours
- Direct access to BeatRoute’s leadership (including Mr. Abhishek) ensured that feedback was heard and acted upon
- Platform workflows adapted based on Daenyx’s use cases, leading to better alignment with on-ground operations
Resultados
With BeatRoute, Daenyx Appliances now enjoys smoother execution, stronger decision-making, and a more empowered field team:
- Faster issue resolution across operational touchpoints
- A highly responsive support structure that builds confidence among team members
- Feedback-driven platform evolution, tailored to Daenyx’s growth
- Increased efficiency and visibility across the retail and distribution ecosystem
“The first time I attended BeatRoute Elevate, it was a great experience. We gained valuable knowledge and updates, and BeatRoute has delivered real benefits across our retail and distribution network.
The team is highly supportive—any time we raise a query, we get a response within two hours. Mr. Abhishek stays in direct touch, and the team regularly offers solutions based on our feedback.
We’re very happy with BeatRoute—it’s helped us strengthen both our processes and our outcomes.”
- Pankaj Rajput, Daenyx Appliances
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