How a Leading Auto & Lube Oil Brand Improved Sales Productivity with BeatRoute

Sekilas tentang

IndustriAuto, Tires & Lube Oil
WilayahIndia
Tujuan UtamaImprove field sales productivity and retailer engagement
Tantangan UtamaLow productivity, poor segmentation, weak order collection strategy
Solusi yang DigunakanBeatRoute Sales Team App, WhatsApp Retailer App, Gamification, DMS Integration
Hasil UtamaImproved visit adherence, smarter order collection, stronger rep performance

Tantangan

As one of the world’s largest two-wheeler manufacturers, the company needed to enhance field sales execution and optimize its service to retailers across an expansive and diverse network.

Isu-isu Utama:

  • Low productivity among the sales team, impacting outlet coverage and daily execution
  • Limited ability to service retailers efficiently, especially in high-potential zones
  • Lack of retailer profile segmentation and beat planning, resulting in poor visit adherence
  • No recommendation-based order collection, leading to low order relevance
  • Fragmented retailer communication, with no self-service channel for engagement

Solusi

The company adopted BeatRoute to streamline sales processes, improve engagement, and build a digitally empowered retail network.

Apa yang berubah:

  • Deployed BeatRoute’s Sales Team App for digitized execution and performance monitoring
  • Integrated BeatRoute with the company’s DMS via Snowflake, enabling real-time data sync
  • Rolled out the WhatsApp-based Retailer App, providing retailers with a self-ordering tool
  • Introduced gamified KPIs and execution logic, creating a performance-driven field culture

Hasil

The company witnessed significant improvements in execution quality and retail collaboration within months of deployment which includes: 

  • Improved visit discipline and field productivity, driven by structured workflows
  • Higher order accuracy and frequency, through input-based order recommendations
  • Faster retailer engagement, enabled by a familiar and intuitive WhatsApp channel
  • Stronger data-backed execution planning, supported by connected systems and real-time visibility

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