Aplicación para clientes B2B for building a happy distribution ecosystem
BeatRoute’s B2B Customer App gives your retailers, distributors, and influencers a self-serve interface to engage, order, and grow – anytime, anywhere.
Built for retail distribution

Runs on WhatsApp, Viber & Messenger Interface

One app for all: retailers, distributors, and influencers

Primer paso
Plan your customer engagement better
Onboard customers via sales team or self-serve mechanism
Add SKUs, pricing, credit limits, schemes, and rewards
Define order rules like minimum quantities and dispatch preferences
Enable WhatsApp BOT or PWA for zero-install use
Personalize the interface to suit your requirements
Paso 2
Ejecute your customer app strategies smarter
Enable self-serve ordering with Order Recommendation AI
Allow them to track order status and invoices in their Statement of Account
Enable customers to raise return requests synced with your ERP or DMS
Let them redeem rewards earned from purchases or campaigns
Push scheme and promo alerts via notifications
Let customers submit surveys, give feedback, and track issue resolution
Provide access to learning content, and product updates
Allow influencers to earn rewards through referrals
Set period-based reward targets for them with progress visibility
Paso 3
Analice and improve your retail offtake quicker
Monitor customer adoption and app usage
Track AI impact through sales uplift and order value
Measure scheme redemptions and campaign ROI
Give sales teams insights on customers in their territory
Compare digital vs. rep-led orders by channel
Analyze brand widget engagement, content views, and clicks
Spot dormant users and auto-trigger reactivation nudges
Recursos
Últimas noticias e informes
Descubra las últimas noticias de BeatRoute y los recursos más útiles para las marcas de gran consumo.
Conjunto de herramientas AI para CIO y CDO de marcas minoristas
Cómo Cosmic Nutracos mejoró su productividad de ventas en 20% con BeatRoute
Preguntas frecuentes
What is a B2B Customer App?
A B2B Customer App allows retailers, distributors, and influencers to directly place orders, view schemes, and engage with your brand via their mobile device. It streamlines trade communication and removes dependency on field reps. This drives higher order frequency and better partner satisfaction.
Who should use BeatRoute’s B2B Customer App?
Retail brands operating in general trade, rural markets, modern trade, or influencer-led channels can benefit from the app. It’s ideal for businesses that want to digitize trade engagement. The app fits perfectly into GTM models that rely on distribution and channel influencers.
Can users place orders without the help of a sales rep?
Yes, the app is fully self-serve and multilingual. Retailers and partners can place orders, make payments, and request returns independently. It’s designed for ease of use even in low-tech environments.
What makes BeatRoute’s Customer App different from basic dealer apps?
Unlike standard dealer or retailer apps, BeatRoute’s solution includes loyalty program tracking, influencer workflows, scheme engagement, and surveys. It also supports auto-repeat ordering and nudges. This makes it a full-fledged trade engagement platform.
Can this app integrate with ERP, DMS, or other sales systems?
Absolutely. BeatRoute seamlessly integrates with major ERP and DMS platforms. It supports real-time sync for order booking, claims, schemes, and billing workflows.
Is the app secure and scalable for enterprise usage?
Yes. BeatRoute’s Customer App is built with enterprise-grade security, access control, and role management. It can scale to thousands of users across regions and partners.
Is the app customizable to our business model?
Yes, you can customize everything from UI labels to workflow logic and module access. The app adapts to brand-specific trade schemes, territories, and partner types. This ensures relevance across regions and categories.
How does BeatRoute ensure app adoption among retailers and partners?
BeatRoute supports on-ground onboarding, multilingual interfaces, and in-app nudges to improve adoption. Loyalty features and rewards keep users engaged. Regular updates keep it relevant and useful.
How do I evaluate if the Customer App works for my business?
Start by requesting a free demo aquí. Our team will not only give you a live demo customized to your needs, but also assist you in your evaluation process.