How Cremica Increased Sales Productivity by 30% with BeatRoute SFA Software

How Cremica Increased Sales Productivity by 30% with BeatRoute SFA Software
Really easy to operate and increase scope of market for business with incremental regular release cycles.
Rakesh DadhwalCremica

At a Glance

Company
Cremica Food Industries Ltd.
Industry
FMCG – Packaged Foods
Region
India
Primary Goal
Streamline field execution and boost sales productivity
Key Challenges
Lack of visibility, inconsistent SOP adherence, delayed issue resolution
Solution Deployed
BeatRoute CRM SFA App, Goal-driven Workflows, Learning Module, Power BI & HRMS Integration
Key Results
  • 30%increase in sales productivity
  • faster issue resolution
  • improved SOP compliance

What challenges was Cremica facing?

Managing a large and diverse distribution network across multiple channels brought forth operational inefficiencies for Cremica. The lack of real-time insights and inconsistent sales rep adherence to processes was affecting their ability to scale effectively.

Key Issues
  • Limited visibility into field operations across both retail and HoReCa channels
  • Inconsistent SOP adherence by sales representatives
  • Delayed detection and resolution of daily operational issues
  • Slow corrective action cycles, leading to missed revenue opportunities
  • Lack of a goal-driven framework for field teams, affecting productivity

What solution was implemented by BeatRoute?

Cremica partnered with BeatRoute to bring structure, visibility, and agility to their route-to-market operations through a fully customized implementation.

What Changed
  • Mapped end-to-end sales SOPs into BeatRoute’s CRM SFA app to create a unified view across the field and territory management hierarchy
  • Deployed goal-driven workflows with KPI scorecards to monitor execution and outcomes
  • Integrated a digital learning module to upskill sales reps on the go and ensure consistent brand messaging during customer interactions
  • Enabled Order Maximization workflows to guide reps toward optimized sales outcomes during each visit
  • Connected Power BI and HRMS systems for deeper sales and people analytics, aiding smarter business decisions

What Changed for Cremica?

Within just a few months of implementation, Cremica saw tangible improvements across people, process, and performance:

Results
  • 30% increase in sales productivity per sales rep
  • 35% faster precise actions in response to field challenges
  • Higher adherence to sales SOPs, resulting in more consistent execution
  • Positioned for scalable growth across multiple territories with real-time insights

Why BeatRoute

For Cremica, BeatRoute’s Goal-Driven AI guides each rep toward daily SOP and KPI goals, while the in-app learning module keeps execution consistent as the team scales. Power BI and HRMS integrations turn field signals into timely actions, so the 30% productivity lift holds across new territories.