BeatRoute's TeleOrder AI Agent Takes Live Order From Retailer

Retail Audit Software for Retail Brands

Retail audit software is a store audit app that a brand's field team uses to check how its products are stocked, priced and displayed in retail stores the brand does not own. In BeatRoute's store audit app, the rep holds each shelf to your benchmark image during the visit, and every gap becomes a ticket while the rep can still fix it.

Designed for reps, promoters & beauty advisors
Designed for reps, promoters & beauty advisors
Built for display-heavy, brand-first categories
Built for display-heavy, brand-first categories
Works across GT, MT, salons, chemists & modern retail
Works across GT, MT, salons, chemists & modern retail

Trusted by Category Leaders Worldwide

field users
100,000+
countries
20+
Enterprise Brands
200+

An audit is worth what it fixes before the rep leaves

Many audit programmes review the photos after the rep has moved on. A missing facing is easiest to fix while the rep is at the shelf and the stock is in the back room.

Photo-collection auditBeatRoute retail audit
ScoringA manager's review, after the visitChecked in the visit against your benchmark, with AI grading in field runs
ConsistencyTwo reps, two different scoresOne benchmark per outlet type, class and region
Corrective actionA finding in a deckA ticket raised in the app and tracked to closure
ProofA photo with no contextTime, geo-tag, outlet and campaign ID on every photo
Stores with no signalNeeds a working connectionCaptures offline and syncs when signal returns

How BeatRoute's retail audit software runs a store audit

Set the standard once, check it in the store, then act where execution slips.

Set brand standards for each store type

Build your retail audit checklist and workflow in the software once: a benchmark image and the checks for each outlet type, class or region.

Key features

  • Planograms and visual SOPs preloaded on every audit
  • Checks timed to each promotion
Setting a benchmark image and guidelines for one outlet type in BeatRoute

Run the audit and fix the gap in the same visit

In the retail audit mobile app, the rep checks in, photographs the shelf and sees what is missing before leaving. The VM Audit AI Agent, in field runs, grades the photo on the spot.

Key features

  • Geo-tagged selfie check-in verifies the visit
  • Missing SKUs, prices, POSM and competitor activity in one pass
  • Each issue raised as a ticket with an owner
  • Supervisor alerted when a store falls below target
Retail audit shelf photo in the BeatRoute app, counting own and competitor facings

Get store audit insights by store, region and channel

BeatRoute's retail audit software rolls each store's audit data up into brand compliance, share of shelf and face count, so you see where execution slips, with the photo behind every insight.

Key features

  • Copilot flags the outlets and reps that need attention
  • Compliance shown next to sales uplift and off-take
Custom retail audit dashboard in BeatRoute

Who runs the audit changes what it should ask

Each role gets its own BeatRoute audit, sized to the time that person has at the shelf.

Must-sell and focus-sell SKU list a sales rep checks in the BeatRoute app during an order visit

Sales reps on an order visit

The audit shares the visit with the order, so it checks only what costs sales: must-sell SKUs, price and the promotion's display, in one shelf photo.

SFA software for field sales teams
A chain's benchmark shelf image in BeatRoute beside the shelf photos merchandisers submitted against it

Merchandisers in supermarkets and chains

A shelf visit carries the full audit: planogram, share of shelf, POSM and competitor activity, against the chain's benchmark.

Visual merchandising software
Promoter logging a shopper's purchase of a must-sell product in the BeatRoute app at the counter

Promoters and beauty advisors

In one store all day, they run a short daily audit: attendance at check-in, stock on the counter and what shoppers bought.

Promoter app

FMCGCosmeticsConsumer durables

Results from BeatRoute customers

From published case studies, customer films and reviews.

Ajit Nair, Managing Director, AAVA Brands
Mega Fishing Corporation customer film
Rajat Jain, AGM – IT Applications, Valvoline Cummins
Sutrisna Tan, GT Sales Director, Perfetti Van Melle Indonesia
Capterra

“The main Objective of engagement was to measure the width of distribution, visibility, and availability. We are able to measure this and plug the gaps.”

Verified ReviewerFood & Beverages
Capterra

“BeatRoute provides powerful tools for tracking sales performance, route adherence, and merchandising execution…”

EKEric K.Food Production
Capterra

“BeatRoute has also given us far better market visibility, which helps us make smarter decisions at all levels.”

ASAshwani S.Chemicals
Capterra

“It has empowered our field teams, simplified operations, and brought clarity to every level of sales execution.”

SPSaurabh P.Chemicals

What to judge before you choose retail store audit software

Two questions for any retail audit software demo, whether your audit teams are reps, merchandisers or promoters.

  • Can you change one chain's checks without rebuilding the audit for every other store?
  • Does the audit run in the same app as orders and visits?

BeatRoute suits brands whose reps, merchandisers or promoters check stores the brand does not own; a retailer auditing its own stores for safety and operations needs a store operations tool instead.

The surest test is a pilot: one region, one promotion, so every store has the same display to get right. Then compare two numbers with a region on its old audit: display compliance, and the share of gaps fixed in the same visit.

Frequently Asked Questions

How does image recognition work in BeatRoute's retail audit software?

BeatRoute's VM Audit AI Agent, now in field runs with customers, uses AI to score each shelf photo for visual merchandising compliance. It reads the photo against the outlet type's benchmark and scores planogram, share of shelf, face count and POSM. Shelf audits with it cost about 80% less than manual audits and 40% less than machine-learning audits.

How do I automate retail store audit reports?

Each audit feeds the reports as it is submitted, so managers see the insights from every retail store audit without anyone building a deck. They can ask BeatRoute Copilot a question in plain words.

Is a retail audit the same as a visual merchandising audit?

A visual merchandising audit is one part of a retail audit: it checks the display against the planogram. A retail audit also covers stock, price, competitor activity and whether the promoter was there.

What does retail store audit software cost?

BeatRoute is subscription software, priced per user and module on annual contracts, with no free trial. The price of retail audit software depends on how many people run audits and which modules you add, such as field sales or distributor management.

Written by the people who work with brands' field teams

Updated

Kanika Agrawal

Kanika Agrawal

Content Strategist, BeatRoute

Kanika wrote our retail audit checklist and turns what customers learn into practical guidance.

Nikhil Chaudhary

Nikhil Chaudhary

VP of Marketing, BeatRoute

Nikhil leads marketing at BeatRoute and hosts The BeatRoute Podcast with sales leaders at retail brands.