B2B Customer App for Retailers, Distributors, and Influencers

Enable your retailers, distributors, dealers, and influencers to place orders, access schemes, and stay connected with your brand through a single, self-serve B2B Customer App. Manage everything from order placement to fulfilment in one streamlined app.

B2B Customer App for complex B2B network
Man in store showing retailer app on phone.
Available on Android, iOS, WhatsApp, and Viber
Retailer app dashboard showing reward points.
Tailored access by role: retailers, distributors, influencers
Retailer app interface showing reward points, order placement, and account statement options.

Step 1

Plan smarter, digital-first partner engagement with a B2B Customer App

Retailer app interface: Add store front photo.

Onboard customers through your sales team or a self-serve flow

Retailer app account summary showing credit limit, available credit, outstanding, and overdue amounts.

Configure SKUs, pricing, credit limits, schemes, and rewards

Retailer app interface showing distributor inventory data.

Set order rules such as minimum quantities and dispatch preferences

Retailer app dashboard showing reward points.

Launch white-labeled B2B Customer App on Android and iOS under your brand

A2Z Paints retailer app rewards message: 2000 points earned.

Use WhatsApp BOT or PWA to enable installation-free access

NatureMed Pharma retailer app interface with spin-to-win wheel.

Customize the app interface to match your business needs

Step 2

Execute seamless B2B ordering and trade scheme workflows in one app

Retailer app interface showing order placement with item count and value.

Enable self-serve ordering via Order AI Agent

Retailer app order details: dispatched status, order value, and invoice view.

Let your customers track order status and invoices

Retailer app interface showing Mentos Strawberry Candy return order.

Allow return requests synced with ERP or DMS

Retailer app interface showing points earned and redeemed.

Enable reward redemption from purchases or campaigns

Kivea Paints retailer app notification: Buy 2 get 1 offer.

Send scheme and promo alerts via notifications

Retailer app feedback form: Submit feedback, select feedback type, amount, and add a description.

Collect feedback, surveys, and resolve issues

Retailer app video: How to use Morning Glow Orange Sunscreen.

Share learning content and product updates

Retailer app reward points: 9000 points earned.

Activate referral rewards for influencers

Retailer app progress bar: 60% of June target reached.

Set period-based reward targets with progress tracking

Step 3

Analyze partner activity to improve your order-to-fulfilment cycle

Retailer app usage dashboard showing 50,258 total retailers and 41,528 monthly active users.

Monitor customer adoption and app usage

Retailer app dashboard showing scheme adoption graph.

Track scheme redemptions and campaign ROI

Retailer app dashboard showing 2,586 orders and $7,000,000 total value.

Provide sales teams with customer insights by territory

Retailer app dashboard showing 2,586 total orders.

Track digital vs. rep-assisted B2B customer orders

Retailer app dashboard showing views and clicks for widgets.

Analyze brand engagement through content views and clicks

Retailer app notification: 7 retailers stopped ordering.  Schedule visits.

Identify inactive customers and trigger reactivation nudges automatically

Resources

Latest Insights & Reports

See how retail brands use B2B Customer App as a core part of their eB2B stack and keep up with the evolving needs of the B2B ecosystem.

Frequently Asked Questions

What is BeatRoute’s B2B Customer App and how does it work?

BeatRoute’s B2B Customer App is a self-serve solution that enables retailers, distributors, dealers, and influencers to place orders, access trade schemes, and engage with your brand directly from their phones. Partners can browse catalogs, track deliveries, redeem loyalty rewards, and share feedback without relying on field sales reps. The app integrates with ERP and DMS systems and can be tailored to your business model to streamline the order-to-fulfilment cycle.

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Certifications

AICPA SOC for Service Organizations
ISO 9001:2015 certification. BeatRoute Trust Center.
ISO 27001 certification. BeatRoute Trust Center.

Awards

Aditya Birla Bizlabs logo
NIPP Retail Tech Challenge 2021 logo
SoftwareSuggest Category Leader award, Winter 2025

Available On

App Store Footer button: Download on Apple App Store
Google Play button: Get it on Google Play
Rated 4.2

by Users Worldwide

1,00,000+ Users

and growing fast

Service Excellence

Resolution Rate
99%
SLA Adherence
92%
Customer Satisfaction (CSAT)
96%

Reach Us At

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India
  • Beatroute Innovations Private Limited, 301, Palm Court, 20/4 MG Road, Sector 14, Gurugram, Haryana 122001, India

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Dubai
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Zimbabwe
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Nigeria
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  • 5 Floor, Mitsumi Business Park, Muthithi Road, Westlands, Nairobi

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South Africa
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Ghana
  • 1st Floor Dufie House, C371/3 Samora Machel Road, Asylum Down, Accra

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