Introducing OTP-less Login on our Customer App for Enhanced User Experience

Smartphone showing OTP-less login options via WhatsApp and Viber.

At BeatRoute, we’re dedicated to continuously enhancing our platform, to make your B2B customer trade and engagement more productive. Today, we’re excited to announce a significant update to our customer app – an OTP-less Login Experience!

Simplifying Access, Enhancing Security

In our ongoing efforts to balance convenience with security, we’ve introduced a new feature that allows users to log in using their preferred social channels. This means when your B2B customers visit the PWA app or web portal directly, they can now access their accounts quickly and securely, without the need for a text message-based OTP.

How It Works

  • Easy Social Channel Integration: Whatever social channels are configured for your company account, WhatsApp, Facebook, Viber, or any other social platform, they can use it to securely log into the customer app.
  • No More OTP Hassles: Eliminate the wait and potential issues associated with OTPs. A seamless entry into the platform awaits your customers.

Why Embrace OTP-less Login?

  • Enhanced User Experience: Sometimes, OTP does not arrive via SMS on time which creates a frustrating user experience. Quicker and more reliable logins mean happier customers. This update improves overall user satisfaction.
  • Increased Efficiency: Time is precious. This update helps your customers save valuable time by skipping the OTP process.
  • Strengthened Security: Despite being OTP-less, this method leverages the inherent security of social platforms, keeping user data safe and secure.

Get Started Today!

Embrace the new era of convenience. If you are already using BeatRoute, this feature is already live for your customers. If you are not yet using BeatRoute, we invite you to book a free demo now and experience how you can build stronger relationships with your customers by combining your existing physical Route-to-Market (RTM) with a digital RTM enabled through our Customer App.

We’re here to assist you with any questions or to guide you through this new feature. Let us know if you need more details.

About the Author

  • Nikhil Chaudhary

    Nikhil is a marketing professional with a passion for enterprise SaaS and the role that technology can play in helping businesses succeed. He is passionate about enabling digital transformation for retail brands, and explores how brands can enhance their sales execution and distributor engagement with the help of technology.

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