B2B Customer App for building a happy distribution ecosystem

BeatRouteโ€™s B2B Customer App gives your retailers, distributors, and influencers a self-serve interface to engage, order, and grow – anytime, anywhere.

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Built for retail distribution
Indian Salesman doing handshake with a middle aged distributor at a distribution warehouse 1 - Retailer App
Runs on WhatsApp, Viber & Messenger Interface
Designed for territory based sales execution - Retailer App
One app for all: retailers, distributors, and influencers
Works across both direct and indirect channels 1 - Retailer App

Step 1

Plan your customer engagement better

Onboard customers via sales team or self serve mechanism - Retailer App

Onboard customers via sales team or self-serve mechanism

Add SKUs pricing credit limits schemes and rewards - Retailer App

Add SKUs, pricing, credit limits, schemes, and rewards

Define order rules like minimum quantities and dispatch preferences - Retailer App

Define order rules like minimum quantities and dispatch preferences

Enable WhatsApp BOT or PWA for zero install use - Retailer App

Enable WhatsApp BOT or PWA for zero-install use

Personalize the interface to suit your requirements - Retailer App

Personalize the interface to suit your requirements

Step 2

Execute your customer app strategies smarter

Enable customers to raise return requests synced with your ERP or DMSโ€จ - Retailer App

Enable self-serve ordering with Order Recommendation AI

Allow them to track order status and invoices in their Statement of Accountโ€จ - Retailer App

Allow them to track order status and invoices in their Statement of Account

Enable customers to raise return requests synced with your ERP or DMSโ€จ - Retailer App

Enable customers to raise return requests synced with your ERP or DMS

Let them redeem rewards earned from purchases or campaigns - Retailer App

Let them redeem rewards earned from purchases or campaigns

Push scheme and promo alerts via notificationsโ€จ - Retailer App

Push scheme and promo alerts via notifications

Let customers submit surveys give feedback and track issue resolution - Retailer App

Let customers submit surveys, give feedback, and track issue resolution

Provide access to learning content and product updates - Retailer App

Provide access to learning content, and product updates

Allow influencers to earn rewards through referrals - Retailer App

Allow influencers to earn rewards through referrals

Set period based reward targets for them with progress visibility - Retailer App

Set period-based reward targets for them with progress visibility

Step 3

Analyze and improve your retail offtake quicker

Empower managers and admins with intuitive dashboards 1 - Retailer App

Monitor customer adoption and app usage

Track real time performance with KPI Scorecard 1 - Retailer App

Track AI impact through sales uplift and order value

Measure sales uplift from every AI driven action 1 - Retailer App

Measure scheme redemptions and campaign ROI

Send real time deviation alerts to territory managers 2 - Retailer App

Give sales teams insights on customers in their territory

Build custom dashboards with Report Builder 1 - Retailer App

Compare digital vs. rep-led orders by channel

Use Conversational AI to analyse data via chat interface 1 - Retailer App

Analyze brand widget engagement, content views, and clicks

Use Conversational AI to analyse data via chat interface 1 - Retailer App

Spot dormant users and auto-trigger reactivation nudges

Resources

Latest Insights & Reports

Explore the latest news from BeatRoute, and insightful resources crafted for FMCG brands.

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Frequently Asked Questions

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What is a B2B Customer App?

A B2B Customer App allows retailers, distributors, and influencers to directly place orders, view schemes, and engage with your brand via their mobile device. It streamlines trade communication and removes dependency on field reps. This drives higher order frequency and better partner satisfaction.

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