BeatRoute's TeleOrder AI Agent Takes Live Order From Retailer

Sales Route Optimization Software for Field Teams in Africa

BeatRoute plans each rep's beat and daily route to dukas and kiosks, and puts it on the phone of every sales rep and van sales rep.

Trusted by Sales Teams Across Africa

100,000+
field users
20+
countries
2M+
retailers reached
Aava
Dangote
Shalina Healthcare
Scanfrost

A sales route is not a delivery route

Sales route optimization software plans which outlets each rep visits, how often and in what order. A delivery fleet gets new addresses every day, but a sales team goes back to the same dukas, kiosks and provision stores on a cycle. So the hard part is the split: a fair day's work for each rep and the right number of visits for each outlet.

It works in two layers: a beat plan for the weekly or monthly cycle, then a daily route. Van sales, also called route sales, runs the same way.

A rep's beat routes listed with their visit days, beside today's route drawn stop by stop on the territory map
A map app ordering one rep's chosen stops for today, with no beat or outlet value behind the order

Map and route planner apps

One person's stops for today

Orders a list of stops you already chose, which suits one rep with no fixed beat.

Two delivery vans leaving one depot on separate routes, one showing its load and delivery time window

Delivery and fleet routing

Vehicles, loads and time windows

Sends vehicles to fresh addresses each day, for couriers, parcel firms and dispatch teams.

A territory cut into beats with outlets pinned, top outlets visited weekly and small ones monthly

Sales route optimization

Beats, visit frequency and territories

Balances outlets and visits across a whole field team, which is what BeatRoute does.

How our sales route optimization software works

  1. Plan Beats Around Outlet Value

    Turn your outlet list and sales goals into a beat plan that covers every outlet on its cycle.

    Cut Balanced TerritoriesAI

    Split outlets between reps by location, density and sales value, so no beat is twice as heavy as the next.

    Set Visit Frequency by Outlet Value

    Busy stores get a weekly visit and small kiosks a monthly one, set by outlet class.

    Build the Beat Around Real ConstraintsAI

    Opening hours, market days, closures, visit length and rep days off go into the beat, so nobody rides to a shut shop.

    Size the Field Team

    New outlets join the nearest beat with room, and a full territory shows how many reps it needs before you hire.

  2. Run the Plan in the Field

    Each rep gets the day's route on their phone.

    Beat Plan in the Rep's App

    The Field Sales App lists the day's outlets and the task waiting at each one.

    Order Today's StopsAI

    Stops go in the order with the least time in traffic, timed visits keep their slot, and on a short day the smallest outlets drop first.

    Prove Each Visit Happened

    Reps check in at the outlet, and GPS flags any check-in made far from the shop.

    Re-plan When the Day Changes

    When a rep is off or a shop is shut, missed outlets move to another day or rep instead of falling off the cycle.

  3. Coverage slipped in 3 beats this week.

    Where did coverage slip?

    See Where Coverage Slips

    Fix the beat where coverage slipped.

    Planned vs Actual Coverage

    Break coverage down by outlet class and territory to find the areas seen too rarely.

    BeatRoute CopilotAI

    Ask in plain words why coverage dropped in a territory and get the answer without building a report.

    Alerts for Missed Visits

    Missed and late visits reach the manager the same day.

What AAVA Brands saw after rolling out BeatRoute in Nigeria

Ajit Nair, Managing Director, AAVA Brands, Nigeria
FMCG

AAVA Brands ran BeatRoute SFA and DMS across its Nigerian sales team and tracked sellout store by store. This was a full field sales rollout, not a route-only project. The case study has the results.

BeatRoute has made our MIS systems far more robust. We now have deeper insights into SKU performance and market penetration, and we're resolving operational issues faster than ever.
Ajit NairManaging Director, AAVA Brands, NigeriaAAVA Brands logo

Works with the outlet data and systems you already run

BeatRoute Matrix integrations and API
BeatRoute syncing the outlet master and beat plans with your ERP and DMS, and sending routes to reps' phones
An outlet record with its class and geotag, synced from the ERP so every route starts from a clean list

Outlet and territory master sync

A route is only as good as the outlet list, so sync it from your ERP or DMS.

A beat plan listing each route and its rep, ready to send to other systems as Excel or through the API

Beat plans out to your other systems

Export beat plans by Excel, API or dashboard.

A new outlet added by a rep in the field, which sends an approval request to another system on its own

Custom automations via Matrix middleware

Field events trigger approvals in your other systems.

Give every rep a route that earns its day

See how BeatRoute plans beats and daily routes for a field team in Lagos, Nairobi or Accra.

Frequently Asked Questions

What is sales route optimization software?

Sales route optimization software plans the repeat routes that sales reps and merchandisers run to dukas, kiosks, provision stores and supermarkets. Buyers also call it route planning software or a beat plan app. It decides which outlets each rep visits, how often and on which day, then orders each day's stops to cut travel. BeatRoute's AI builds the beat and re-cuts it when outlets or reps change. Van sales teams that sell from their own stock run the same fixed beat.

How does sales route optimization cut travel time and fuel costs?

A rep's day is a multi-stop route, and much of the lost time is built into the plan before anyone rides out. Outlets sit on opposite sides of Lagos or Nairobi on the same day, top stores get one visit a month, or a stop lands on a shop that is shut. Good sales route optimization software fixes the plan first. It groups nearby outlets into one beat and sets how often each outlet is visited. Then it sets the order of the day's stops so reps spend less time between outlets, while timed visits keep their slot. That cuts fuel and transport costs and frees selling time, whether the rep goes by motorbike, car or van. Delivery route planning and last-mile software do a different job. They load vehicles for new addresses each day and plan around traffic and delivery windows. If your reps or van sales teams visit the same shops on a cycle, choose a sales tool.

How do you choose route optimization software for a sales team?

Ask six questions. Does it set visit frequency by outlet value? Does it respect shop hours, market days and rep days off? Is work shared fairly across reps? What happens when outlets are added? Does the beat reach the rep's phone? Can managers compare planned and actual visits? A tool that only orders stops on a map answers one.

How much does route optimization software cost, and how do you test it?

BeatRoute is priced per user and per module on an annual subscription. The cost grows with the number of reps and the parts of the platform you use. See pricing for how plans are built. There is no free trial, so a good test is a pilot in one territory. Keep the current beat plan as your baseline and run the new one for two or three beat cycles. Then compare outlets covered, visits per rep per day, time on the road and productive calls. Agree up front who keeps the outlet list geotagged, classed and clean. A stale list sinks more pilots than the software does.

When is a spreadsheet beat plan enough?

With a handful of reps, a few hundred outlets and territories that rarely change, a spreadsheet and a maps app will do. It breaks when outlets are added every week, reps are often off, or you need proof of visits.

Is BeatRoute a beat plan app?

Yes. Each rep's beat shows up in the BeatRoute Field Sales App with the day's outlets in order. It works for sales reps, merchandisers and van sales teams. Visit planning covers how outlets are classed and how often each one is seen. For the method itself, read the guide on how to build a beat plan.

Does route planning change by industry?

The method stays, the weights change. In FMCG and food, many small dukas and kiosks get frequent visits, so stop order matters most. In pharma, reps keep to doctor appointment times. In building materials and lubricants, fewer, larger dealers get rarer visits, so the job is choosing which dealer to see each week.

Who in Africa has seen results with BeatRoute?

AAVA Brands in Nigeria grew store-level sellouts 25–30% after rolling out BeatRoute SFA and DMS across its sales team, as the AAVA Brands case study describes. That was a full field sales rollout, not a route-only project.