BeatRoute's TeleOrder AI Agent Takes Live Order From Retailer

Visual Merchandising Software for FMCG Brands in Africa

Your stock leaves the depot, and the shelf in each duka, kiosk or supermarket is set without you. Set a display standard for each outlet type, and reps check every shelf against it with one photo in the visual merchandising app.

For brands where the display sells the product

For brands where the display sells the product

For reps, merchandisers and promoters on the beat

For reps, merchandisers and promoters on the beat

From supermarket aisles to dukas, kiosks and provision stores

From supermarket aisles to dukas, kiosks and provision stores

Brands that run on BeatRoute, including AAVA Brands in Nigeria

100,000+
field users
20+
countries
200+
enterprise brands
Perfetti
Valvoline
Godrej
Hero
JSW Paints
Aava
Duroflex
Redington

What visual merchandising software does for a brand in Africa

Your rep or merchandiser takes a photo of the shelf on every visit. The software grades it against the display rules for that outlet type, so a kiosk is not judged like a supermarket aisle. You see compliance and share of shelf by outlet, distributor territory and channel, from a Lagos supermarket to a Nairobi duka.

BeatRoute's VM Audit AI Agent, now in field runs with customers, reads five things in each photo:

  • Does the shelf follow your planogram benchmark?
  • How many faces and how much shelf space is yours?
  • Which SKUs are on the shelf, faced and easy to see?
  • Is your POSM up, clean and on-brand?
  • Which competitor SKUs, offers and prices sit beside you?

This is for brands whose reps and distributor teams visit shops. A chain designing its own store layout or 3D planograms needs planogram design software instead.

Paper or phone checklists

The rep ticks boxes and a supervisor reads the sheet days later.

Two people can score the same shelf differently.

Image-recognition tools

Software reads the photo, with small gains.

The rep has often left by the time the result is back.

BeatRoute VM Audit AI Agent

Grades the photo against your benchmark in the shop, so the rep fixes the gap before walking out.

Audits cost about 80% less than manual checks and 40% less than machine-learning audits.

How the visual merchandising app runs shelf audits

Decide what a good shelf looks like

One standard for each kind of outlet you sell into.

Say exactly what you want on the shelf

Say exactly what you want on the shelf

A campaign holds the planogram, product placement, POSM, share of shelf target and display layout

A kiosk and a supermarket get different standards

A kiosk and a supermarket get different standards

Upload benchmark images and guidelines for each outlet type or region

Send each campaign to the right shops

Send each campaign to the right shops

Pick outlets by profile, city, class or how fast they sell

Count faces and share of shelf

Count faces and share of shelf

Face count, share of shelf and visibility score are the numbers you track

Tie shelf goals to the campaign you pay for

Tie shelf goals to the campaign you pay for

SKU visibility goals sit under a campaign or outlet cluster

Audit while the promotion is on

Audit while the promotion is on

Schedule audits around promotions, seasonal displays and sales pushes

Check the shelf during the visit

Photo, grade and fix before the rep walks out.

Take the photo even with no network

Take the photo even with no network

The app works offline and syncs when the rep is back on signal

Every photo carries its time and place

Every photo carries its time and place

Time, location, outlet and campaign are saved with the image

Get the grade while still in the shop

Get the grade while still in the shop

The VM Audit AI Agent uses image recognition to score the display against your benchmark on the spot

Give each gap an owner

Give each gap an owner

A stockout or a display fault becomes a ticket from inside the visit

Note what a rival did on your shelf

Note what a rival did on your shelf

Missing SKUs, expired POSM and competitor activity are logged in the same pass

Tell the supervisor in time to act

Tell the supervisor in time to act

The supervisor gets an alert the moment an outlet falls short

Connect the shelf to your sales

Compare outlets, reps and displays by what they sold.

Let Copilot point to the slipping shelves

Let Copilot point to the slipping shelves

BeatRoute Copilot flags compliance gaps by outlet and rep before you ask

See where your brand holds space and where it loses it

See where your brand holds space and where it loses it

Face count, share of shelf and SKU visibility split by outlet, region or channel

Separate a weak outlet from a weak rep

Separate a weak outlet from a weak rep

Audit scores are shown by outlet and by rep

List the outlets to visit first

List the outlets to visit first

Outlets that fall short are flagged for a targeted display fix

Keep the photo behind each score

Keep the photo behind each score

Dashboards show image evidence and heatmaps

Read compliance beside sales

Read compliance beside sales

Compliance sits next to sales uplift and off-take for the same outlets

Dayakar Reddy, Head of IT, AAVA Brands, Nigeria
FMCG

25-30% growth in store-level sellouts

For us, the platform's configurability and smooth ERP integration have been key to scaling fast. BeatRoute has truly proven itself as a future-proof, game-changing solution.
Dayakar ReddyHead of IT, AAVA Brands, NigeriaAAVA Brands logo

See what the app finds on your shelves in Africa

Frequently Asked Questions

What is visual merchandising software?

Visual merchandising is how products, displays and point-of-sale materials (POSM) are placed in a shop so shoppers find and buy them. The software checks that every outlet follows your plan. For the wider practice, read our guide to FMCG visual merchandising.

How does the app grade a shelf from one photo?

The rep takes one photo of the shelf or display. The VM Audit AI Agent compares it with the benchmark image you uploaded for that outlet type or region, and the score comes back during the visit. No planogram? Upload one benchmark per outlet type, such as kiosks and supermarkets. It is in field runs with customers. Ask in the demo if it is ready for your market.

Does it connect to our sales and distributor workflows?

Yes. It runs on the same platform as BeatRoute's sales force automation (SFA) and distributor management (DMS), so display tasks sit in the same visit as orders and your distributors' reps. For store checks beyond displays, see retail audit software.