B2B Customer App for African Retailers and Distributors

Onboard customers through your sales team or a self-serve flow

Bring retailers, distributors, dealers, and influencers onto the app via your field reps or a self-serve registration journey.

Configure SKUs, pricing, credit limits, schemes, and rewards

Set up your catalog, partner-specific pricing, credit policies, trade schemes, and loyalty rewards in one place.

Set order rules such as minimum quantities and dispatch preferences

Define minimum order quantities, dispatch windows, and other ordering rules so every order meets your operational standards.

Launch white-labeled B2B Customer App on Android and iOS under your brand

Roll out a fully branded native app on Android and iOS that reflects your identity across every partner touchpoint.

Use WhatsApp BOT or PWA to enable installation-free access

Give partners zero-install access via WhatsApp BOT or a Progressive Web App for instant reach across markets.

Customize the app interface to match your business needs

Personalize layouts, widgets, and workflows so the app aligns with how your business and partners operate.

Enable self-serve ordering via Order AI Agent

Let partners place orders independently with AI-powered recommendations that drive larger, smarter baskets.

Let your customers track order status and invoices

Give partners real-time visibility into order status, invoices, and their statement of account from the app.

Allow return requests synced with ERP or DMS

Let customers raise return requests that sync directly with your ERP or DMS for fast, transparent resolution.

Enable reward redemption from purchases or campaigns

Help partners redeem rewards earned from purchases or marketing campaigns directly within the app.

Send scheme and promo alerts via notifications

Push scheme and promotion alerts via in-app notifications so partners never miss a relevant offer.

Collect feedback, surveys, and resolve issues

Run surveys, gather feedback, and track issue resolution to keep partners engaged and supported.

Monitor customer adoption and app usage

Track how many partners are actively using the app, their engagement frequency, and adoption patterns over time.

Track scheme redemptions and campaign ROI

Measure scheme uptake and campaign return on investment to focus spend on the programs that actually move volume.

Provide sales teams with customer insights by territory

Give sales teams territory-level insights on customer behavior so they can prioritize the right accounts and conversations.

Track digital vs. rep-assisted B2B customer orders

Compare digital and rep-led orders to understand channel mix and tune your route-to-market accordingly.

Analyze brand engagement through content views and clicks

Measure how partners interact with brand widgets, content views, and clicks to refine in-app communication.

Identify inactive customers and trigger reactivation nudges automatically

Spot dormant users and auto-trigger reactivation nudges to bring partners back into active ordering.