Retailer App for Philippine Brands
A retailer app that brings every store closer to the brand. Retailers order between visits, see schemes and track points on the channel they already use, so each store produces more.
Brings retailers closer to your brand
Grows the business each retailer does
Cuts churn with gamified goals
⊢Trusted by Philippine brands like San Miguel and Monde Nissin⊣
Turn retailers into growth partners
Retailers are the last and most influential touchpoint in the buying journey. After speaking with more than 300 retail brands, we found a common challenge: acquired retailers are not engaged or motivated to actively promote the brand. Nearly 40% never participate in promotions, recommend products, or place orders consistently.
BeatRoute brings retailers closer to your brand through personalized engagement, gamified goals, and meaningful rewards. By creating value for both retailers and brands, it keeps retailers motivated to participate, recommend your products, and place orders consistently, so every retailer generates more business for your brand.
Plan
Onboard customers via sales team or self-serve mechanism
Bring retailers, distributors, and influencers onto the app through field-led onboarding or self-serve signup, so every channel partner is digitally enabled from day one.
Add SKUs, pricing, credit limits, schemes, and rewards
Configure the full commercial catalog, SKUs, pricing, credit limits, schemes, and rewards, so every partner sees the right offer for their territory and segment.
Define order rules like minimum quantities and dispatch preferences
Set order rules, minimum quantities, multiples, dispatch windows, and delivery preferences, to keep self-serve orders aligned with your supply chain.
Enable white-labeled Android/iOS native app for your brand
Launch a fully white-labeled native Android and iOS app under your brand identity so retailers experience your brand at every touchpoint.
Enable WhatsApp BOT or PWA for zero-install use
Reach low-tech and low-connectivity retailers via WhatsApp BOT or a progressive web app, no install needed, just instant access to ordering and engagement.
Personalize the interface to suit your requirements
Tailor the interface, navigation, and module access per partner type so each user sees only what is relevant to their role and region.
Execute
Enable self-serve ordering with Order AI Agent
Let retailers and distributors place orders independently with AI-powered SKU recommendations that boost basket size and reduce stock-outs.
Allow them to track order status and invoices in their statement of account
Give partners a single view of order status, dispatch updates, invoices, and outstanding balances inside their digital statement of account.
Enable customers to raise return requests synced with your ERP or DMS
Let customers raise return and replacement requests from the app, with workflows synced to your ERP or DMS so resolutions stay fast and auditable.
Let them redeem rewards earned from purchases or campaigns
Drive repeat purchases by letting partners redeem loyalty points and rewards earned from orders, schemes, and campaigns, directly from the app.
Push scheme and promo alerts via notifications
Notify partners about new schemes, promos, and price changes through in-app and push notifications so no offer goes unnoticed at the point of sale.
Let customers submit surveys, give feedback, and track issue resolution
Capture structured feedback, run surveys, and let partners log and follow service issues until resolution, closing the loop on every interaction.
Measure
Monitor customer adoption and app usage
Track active partners, session frequency, and feature adoption to spot where the app is driving value, and where it needs a nudge.
Measure scheme redemptions and campaign ROI
Quantify the impact of every scheme and promo with redemption rates, incremental revenue, and ROI by region, partner type, and SKU.
Give sales teams insights on customers in their territory
Equip field reps with customer-level intelligence, order patterns, dormancy, scheme uptake, so every visit is informed and outcome-focused.
Compare digital vs. rep-led orders
Break down order mix between self-serve digital orders and rep-led orders to optimize coverage cost and channel productivity.
Analyze brand widget engagement, content views, and clicks
Measure how partners engage with brand widgets, learning content, and promotional banners to refine content strategy and merchandising.
Spot dormant users and auto-trigger reactivation nudges
Automatically detect inactive retailers and trigger reactivation nudges, via app, WhatsApp, or rep follow-up, before churn becomes permanent.
What our customers are saying: real results & testimonials
“We have always been committed to staying aligned with our consumers' needs, and distribution plays a critical role in ensuring product availability. We were very keen to augment our existing physical retail coverage with a digital medium to drive incremental penetration and more active dialogue. BeatRoute helped us do exactly that by enabling communication through FB Messenger and Viber bots, and rolling out a DMS panel to our distributors in no time.”
— Ton Arzadon, Retail Environment Head, Colgate-Palmolive Philippines
Resources
Relevant resources
Retailer engagement, self-ordering and scheme design for the Philippine trade.
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Read moreFrequently Asked Questions
Will sari-sari store owners actually use a retailer app?
Yes, because it meets them where they already are. The app runs on WhatsApp and Viber as well as Android, so ordering feels like the chat they already send, with schemes and points visible in the same place.
What can a retailer do in the retailer app?
Place orders any time, browse the catalog, see live schemes and promotions, track loyalty points, and raise issues. The store stops waiting a week for the next rep visit to restock.
Does the retailer app replace the field rep?
No. It covers the days between visits. Reps keep the relationship and the harder conversations, while routine top-up orders arrive on their own.
How does the app increase orders per store?
Ordering friction drops, schemes become visible instead of hearsay, and the Order AI Agent suggests what each store should stock next.
What does the brand see from retailer app activity?
Self-orders, scheme uptake and engagement per store, in the same outlet universe as rep visits and distributor sales. One store, one record, however the order arrived.