BeatRoute's TeleOrder AI Agent Takes Live Order From Retailer

SFA software for field sales teams in the Philippines

Sales force automation (SFA) software is a mobile app that automates the repetitive tasks in a field sales day. BeatRoute is built for Philippine brands that sell through distributors, with SFA and distributor management on one platform, so reps stop reporting through Excel and Viber.

Plan beats and routes
Plan beats and routes
Take orders at every store
Take orders at every store
See where targets slip
See where targets slip

Trusted by leading Filipino brands

field users
100,000+
countries
20+
Enterprise Brands
200+

Excel and Viber record the day. BeatRoute SFA directs it.

Excel and Viber tell you what reps did, after the fact. BeatRoute's AI agents act during the day: they pick the store, suggest the basket and call the stores a rep missed.

The usual wayBeatRoute with AI agents
Today's storesThe same beat list every weekScheduling AI Agent picks the sari-sari stores that matter today
OrdersWhatever the store owner asks forOrder AI Agent suggests the best basket for each store
Stores the rep can't reachLost until next weekTeleOrder AI Agent calls the store and books the order
Supermarket shelvesPromodiser photos sent over ViberVM Audit AI Agent reads the shelf from one photo, at 80% lower cost than a manual audit
End-of-day reportExcel file sent late at nightBeatRoute Copilot answers your manager's questions
Distributor ordersRetyped at the distributorSent straight to the right distributor, no retyping

How SFA software runs a Philippine beat

One SFA app runs the rep's day in three steps: plan, execute and measure.

Plan beats and routes from Metro Manila to Mindanao

AI plans each beat around coverage goals and Quezon City traffic. With the Scheduling AI Agent, productive visits rose from 45% to 78%.

Key features

  • Tag every sari-sari store, wholesaler and supermarket
  • Build beat plans for the whole territory
  • Send an urgent task to a rep already out
  • Set quota and coverage targets per rep and team

Execute every visit, order and payment

A sari-sari store buys small and often, so every visit counts. The Order AI Agent suggests the lines this store will likely take. If a typhoon keeps the rep away, the TeleOrder AI Agent calls the store.

Key features

  • Orders with prices and promos applied
  • GPS attendance and visit logs
  • Take stock and book returns on the spot
  • Payments and outstanding balances
  • Tertiary off-take
  • Record competitor prices and promos
Show the other 4 features
  • Van sales and billing
  • Retailer loyalty programs
  • Leaderboards and contests
  • Lead management for new accounts
SKU's Count
β‚±Total Value
ADD
Pitch these new SKUs to meet the goal
Wellmora MultivitWellmora Multivit+
PureMass+PureMass++
Nexvita Zinc+Nexvita Zinc++βˆ’+Cross Sell

Measure results and fix slipping territories early

Managers track sales by rep, area and store. When a number moves, they ask BeatRoute Copilot why Cebu missed coverage this week.

Key features

  • Role-based manager dashboards
  • Live KPI scorecard
  • Sales lift from each AI suggestion
  • Alerts when a territory slips
Which stores are declining in sales?

How sales force automation differs by industry in the Philippines

FMCG beat at a grocery outlet: lines per order up from 6 to 9 with no missed outlets

FMCG and food

Reps visit sari-sari stores on a fixed weekly beat. The win is more lines per order and fewer missed stores.

SFA for FMCG brands
Pharma SFA call report: a doctor's visit with detailing logged and two samples given

Pharma

Reps call on doctors, drugstores and stockists. Plans follow doctor lists and call frequency, and the rep logs detailing and samples on each call.

SFA for pharma field teams
Building materials site visit: a contractor earns 500 loyalty points and a dealer order is booked

Building materials

Hardware stores stock the brand, but contractors and painters often choose it. So reps handle dealer orders and credit, and visit sites to win contractors with loyalty points.

SFA for building materials

Agri inputsAuto ancillaryConsumer durables

Results Philippine brands got with BeatRoute

From our Philippine case studies.

Mega Fishing Corporation customer film
Hari Prakash, VP – Retail Sales, Valvoline Cummins
Bernadette Sia, President, Guill-Bern Corporation
AAVA Brands customer film
Capterra

β€œSuper easy to use, very visual, and helps teams execute daily plans perfectly.”

HVHimanshu V.Food & Beverages
Capterra

β€œIt has enabled our team to better plan, monitor, and analyze field activities with greater accuracy.”

EKEric K.Food Production
G2

β€œIt is an effective tool for managing sales and tracking my inventory. Easy to use and with a good support team.”

NPNamgay Phuntsho
G2

β€œβ€¦Sales managers were able to track the activities of their downline and provide them systematic directions on how to improve their group performance.”

Verified UserConstruction

See what BeatRoute users say on Capterra

What to judge before you choose sales force automation software

Six questions to ask in any SFA demo.

  • Map showing the next outlet a rep should visit and the three SKUs to pitch there
    Does it tell a rep which store to visit next and what to sell, or only record where they went?
  • SFA app with no signal in a store: three orders saved offline, to sync once back online
    Does the whole day, orders and payments included, work offline and sync later?
  • No-code form builder: a manager adds shelf photo and competitor price fields to the visit form
    Can your own team change a form, a promo or an approval step without new code?
  • Distributor warehouse with its stock of 1,240 cases synced to the same platform
    Do distributor stock and secondary sales sit on the same platform, or in a file you must reconcile?
  • Outlet credit limit synced with the ERP: 42,000 of 50,000 used before the next order
    Does it keep prices, credit limits and store data in step with your ERP?
  • Go-live agenda with real faces: rep training on day 1, manager training on day 7, live by day 21
    How soon can reps go live, and who trains them and their supervisors?

BeatRoute suits brands whose reps sell to many stores through distributors and want distributor management on the same platform. If your team sells from a desk, a CRM fits better.

The surest test is a small pilot. Pick a few reps in Cebu or Davao and the distributors who serve them, and run the app on their real beats for a few weeks. Then compare visits, lines per order and collections with a territory that did not. Nurturemed Pharma lifted PMR productivity by 20% in the Philippines.

Connect your SFA to your ERP, DMS and CRM

BeatRoute Matrix links your SFA to 300+ apps, so nobody types the same order twice.

BeatRoute Matrix connecting the SFA app to ERP and distributor systems
One product record with its price synced across the ERP, DMS and CRM

Master data sync

Stores, products and prices match in BeatRoute and your ERP.

Field order checked against the retailer's credit limit and cleared before it is booked

Live credit checks

An order that breaks a credit limit is flagged before it is booked.

Automated approval: a rep's discount request approved by the area manager and the distributor alerted

Custom automations

Approvals and alerts run from live field data, not Viber forwards.

Frequently Asked Questions

What is sales force automation (SFA) software?

SFA stands for sales force automation. SFA software, also called a sales force automation system, SFA app or SFA tool, takes the repetitive work out of field sales so reps spend more of the day selling. It automates beat and route planning, store check-ins, order taking with prices and promos, stock and returns, lead follow-ups, payment collection and reporting. Reps stop retyping visits into Excel or sending them over Viber. Reps work from one mobile app, and managers see every visit to a sari-sari store, supermarket or drugstore the same day, so a missed beat is fixed that week, not at month-end. Field force automation (FFA) is the wider term for any team that works in the field, such as service or merchandising crews. SFA is the part built for selling. For the full picture, read our complete guide to sales force automation.

What is the difference between SFA, CRM and DMS?

A CRM runs leads and deals at a desk, SFA runs the field, and a distributor management system (DMS) runs your distributors' stock and billing. BeatRoute runs SFA and DMS on one platform.

SFA vs CRM vs DMS for a Philippine sales team
CRMSFADMS
Who uses itKey account and office-based sales staffYour field reps and area supervisorsYour distributors and your distributor managers
What it runsLeads, deals and big accountsBeat plans, store visits, orders and collectionsDistributor stock, invoicing and claims
Where it is usedMostly at a deskIn sari-sari stores, supermarkets and drugstoresIn the distributor's warehouse and billing office

Which KPIs does SFA software track?

The core ones are productive visits, lines per order, beat adherence and collections, tracked by rep, area and store against each target. BeatRoute also measures the sales lift from each AI suggestion, so you can see which actions paid off.

How much does SFA software cost, and can we try it first?

BeatRoute is sold as an annual subscription sized to your team and the modules you choose, with no free trial. In the demo we show the app on beats like yours, in Metro Manila or the provinces, and we scope a pilot with your team. See pricing.

Does BeatRoute's mobile SFA app work offline in Philippine provinces?

Yes. Reps log visits, take orders and collect payments with no signal. The app syncs once they are back online, so managers still see the full day.

How quickly can a Philippine team go live with BeatRoute's SFA app?

Most teams go live in 21 days. Setting up the platform takes only days. Most of the time goes into cleaning store and product data and training reps and supervisors.

This page is written by the people who work with brands' SFA teams

Updated

Nikhil Chaudhary

Nikhil Chaudhary

VP of Marketing, BeatRoute

Nikhil leads marketing at BeatRoute and hosts The BeatRoute Podcast with sales leaders at consumer brands.

Kanika Agrawal

Kanika Agrawal

Content Strategist, BeatRoute

Kanika turns what BeatRoute learns from its customers' SFA rollouts into practical guidance.