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MR Reporting Software for Pharma Field Teams

MR reporting software is the app medical reps use to file doctor calls, samples and expenses. BeatRoute also links each call to stockist (distributor) and pharmacy sales.

Updated

MR Reporting App segment illustration

MR Reporting App

Distributor Management segment illustration

Distributor Management

B2B & Pharmacy App segment illustration

B2B & Pharmacy App

⊢Used by pharma and consumer health brands⊣

Unilab
Shalina Healthcare
Philcare
DynaDrug
Detoxicare
Guill-Bern

The rep's day

What medical representatives report each day

A good medical representative app follows the rep's day in order, from the tour plan through each doctor visit to the day close:

  1. Monthly tour plan approved by the manager, listing a doctor, a chemist and a stockist, with who to see first

    Tour plan. The month's visits, approved by the manager, with the Scheduling AI Agent suggesting who to see first (see tour planning).

  2. Medical rep's punch-in with a live selfie and a GPS pin on the map, stamped with the time

    Attendance. A punch-in with a live selfie, GPS location and time.

  3. Geo-fenced check-in on a map: the rep is checked in at a planned doctor visit inside the clinic's fence

    Doctor and chemist calls. A geo-fenced check-in that shows if the visit was planned.

  4. Daily call report for a cardiologist showing the products detailed, samples given and the doctor's feedback

    Daily call report (DCR). A visit record of products detailed, samples and feedback per doctor, and orders booked and rival brands seen per chemist.

  5. Samples logged against the doctor who got them, with stock issued, given and left adding up

    Samples. Logged against the doctor who got them, so the rep's stock adds up.

  6. Travel claim drawn on the day's route map, within policy and matched to the visits the rep made

    Expenses. Expense management checks each claim against policy and the day's real visits.

  7. Medical rep's daily call report submitted at the end of the day, with the calls made and samples given

    Day close. The rep submits the DCR and the manager sees it that evening.

The manager's view

What managers check each week

Check these on the management dashboard each week for each of your MRs:

  • Manager's weekly coverage against the tour plan by territory and specialty, planned versus made

    Coverage against the tour plan: planned versus made, by territory and specialty.

  • Manager's list of Class A doctors not seen this cycle, each shown with the rep who covers them

    Missed doctors by class: key doctors not seen this cycle.

  • A rep's call average for the week, with calls per working day shown as one bar for each day

    Call average: calls per working day.

  • Target versus achievement for a team as a progress ring, with each rep's own progress bar beside it

    Target versus achievement: by rep and territory.

Buying guide

How to choose MR reporting software

Any MR reporting software takes a DCR. These are the details that tell tools apart:

  1. MR reporting app with no signal: the day's doctor, chemist and stockist calls saved to sync later

    Works offline. Calls save with no signal and sync later.

  2. Call report field settings for one division, with fields switched on and a new field being added

    DCR fields you control. You change call report fields by division without a vendor project.

  3. Visit norms by doctor class, with a key specialist short of the planned visits flagged as a gap

    Doctor classes and visit norms. The tool knows a key specialist needs more visits than a general practitioner and flags gaps.

  4. Sample batch with its expiry date, and stock issued, given out and left over that adds up

    Sample tracking. Stock issued, given out and left over adds up, ideally by batch and expiry.

  5. Manager app in the field with a tour plan, a leave request and an expense claim waiting for approval

    A manager app. Managers approve tour plans, leave and claims from the field.

  6. A doctor's calls this month shown next to pharmacy and stockist sales charts in the same view

    Secondary sales. Stockist and pharmacy sales sit next to the calls they follow.

  7. Role-based access for rep, manager and head office, with an edit log entry and a CSV export

    Access and export. Role-based access, an edit log and clean export to your own systems.

Choosing medical rep software by team
Your situationWhat matters mostTest in a pilot
Several divisionsSeparate formats, one head-office viewDo two formats run on one system?
Specialist or hospital portfolioDoctor classes, visit norms and joint visitsDoes the missed-doctor list match reality?
OTC and chemist-led portfolioChemist orders and stockist salesDo rep orders match stockist deliveries?

One platform

MR reporting, stockists and pharmacies on one platform

One list of doctors, chemists and stockists.

Territory map with one list of doctors, chemists and stockists, and the medical rep's route for the day
BeatRoute MR reporting app showing a medical rep's daily call plan

MR Reporting App

Detail, file the DCR and log samples on Android or iOS.

BeatRoute distributor management for pharma stockists and secondary sales

Distributor Management System

See what stockists sell in each rep's area.

BeatRoute ordering app for pharmacies and clinics placing repeat orders

Customer App for B2B & Pharmacies

Pharmacies and clinics reorder between rep visits.

Every level

What each role gets

Medical Reps

Medical Reps

See their own coverage and missed doctors, and get approvals back on the phone.

Managers

Managers

Coach each rep from joint visits, with regional and head-office roll-ups.

OTC Sales Reps

OTC Sales Reps

Run chemist beats in the same app as medical reps.

Beyond the daily report

What BeatRoute adds to MR reporting

1

See which doctors drive pharmacy sales

Check whether pharmacies near each doctor sell more of the detailed brands.

MR reporting linking doctor calls to nearby pharmacy sales of the detailed brands
2

Detail and report in one record

The slides doctors and other healthcare professionals saw are saved with each call.

Medical rep using e-detailing slides inside the MR reporting app during a doctor call
3

Spot territory gaps early

Ask BeatRoute Copilot which key doctors a team missed this month and get the list without building a report.

BeatRoute Copilot showing missed doctor visits and territories behind plan

Fit and results

Is BeatRoute the right MR reporting software for you?

BeatRoute suits pharmaceutical companies and consumer health brands with large teams of MRs, several divisions and a stockist network to run. If you have a handful of reps and only need a DCR form, a lighter tool will do. See the pharma sales platform and e-detailing software.

Nurturemed Pharma struggled to track samples and found field problems too late, so it moved field reporting and sample tracking onto BeatRoute. The productivity of its medical representatives then rose by 20%. Read the Nurturemed case study.

Fit check for BeatRoute: a large team of medical reps, several divisions and a stockist network

FAQ

Frequently Asked Questions

What is the best MR reporting software?
The best MR reporting software is the one your reps file on the same day without reminders and your managers trust without chasing. Judge it on field accuracy first: a selfie and GPS punch-in, geo-fenced check-ins at each doctor and chemist call, and samples logged against the doctor who got them. Then look at the manager side. Daily activity reports should show coverage against the tour plan, missed doctors by class and target versus achievement. Approvals for tour plans, leave and claims should work on the phone. For pharma companies, an MR reporting system that also shows secondary sales tells you whether calls turn into orders. It should work offline and let you change DCR fields yourself.
What is a DCR in MR reporting?
DCR means daily call report. It is a medical representative's record of each day's doctor visits, chemist calls, samples, feedback and orders.
How much does MR reporting software cost?
BeatRoute is priced per user and module on an annual contract, with no free trial. A demo with your team size and modules gives a real quote. If you compare free DCR apps, check whether they include manager approvals, sample tracking and secondary sales.
What software is used for MR reporting?
Pharmaceutical sales teams use online MR reporting software on each rep's phone. It often sits inside a pharma SFA tool that also covers stockists and targets. A spreadsheet can collect DCRs but cannot check them against real visits.
Does the MR reporting app work without internet?
Yes. Reps file reports with no signal and the app syncs later.
How long does it take to go live?
Most teams go live in 21 days. A large field force with several divisions can take longer.

Get started

See MR reporting with your own doctor list

We will walk through a rep's day in your call format.